“I was constantly walking into crowds where no one had never heard
of me and I needed to leave them 100 percent convinced.” Is that a Silicon
Valley entrepreneur talking? Actually it’s rapper G-Eazy, reflecting on his journey on the eve of his entry to the Billboard
chart with his new album, These Things Happen. “It was also
hustling and connecting and making an impression.”
Embarking on
a career in popular music is in many ways like starting a business. You develop
a brand, a distinct identity in the marketplace, and try to get people excited
about it. What can entrepreneurs learn from musicians about getting a new
business off the ground?
The 10-Year Journey to Overnight Success
Any musician you’ve ever heard of
has worked countless hours to master his or her instrument and has endured
humiliation after humiliation in the form of small and apathetic audiences,
discouraging label executives, and dismissive incumbents. It takes hard work,
commitment and determination to succeed as a musician.
The same
goes for people who want to start a business. Entrepreneurs can get impatient
when all they hear about are overnight successes and young self-made
billionaires. Overnight success stories make for good headlines. But they are
misleading.
In both music
and entrepreneurship you need to commit fully and decisively, and then stick it
out through the long haul. You have to be willing to make personal sacrifices,
and you have to be persistent in your pursuit of excellence.
When I interviewed super-producer
Rick Rubin for an article about meditation, I asked him why so many musicians
meditate. He told me meditation is good for musicians because it reinforces the
lifestyle of consistent practice and discipline. People tend to focus on the
inspiration aspects of the arts (and the inspiration aspect of
entrepreneurship).
What we don’t see is the tedious disciplined practice
involved in translating that inspiration into a success in the marketplace.Persistence means overcoming the
deeply personal pain of failures. We all know that you need to fail to learn.
But what rockers can teach entrepreneur’s is that failing is like mourning the
death of a loved one. Your business, like your art, is your baby. You are
personally attached to it. You love it. It is part of who you are and its
success is tied into your feelings of self-worth. How must Robin Thicke feel around
now that his deeply personal album about his failed relationship with his wife sold only 530 copies in the UK in its first week? That’s how
entrepreneurs feel every time they fail.
Musicians
have been told their entire career that their babies are ugly, stupid, and
boring. Jimi Hendrix was kicked out of every band he played in until he started
his own. Which doesn’t mean it doesn’t hurt. It just means that it’s part of
the deal.
The same
goes in business. Starbucks founder Howard Schultz was passionate about his
vision of bringing Italian coffee bar culture to the US. He approached 242
investors. 217 said, “No.” That’s 217 times that his baby was insulted. Then he
couldn’t show a profit for three years. That’s rock star persistence.
Creative Adaptability
Charles
Darwin said that it is not the strongest or the most intelligent who survive,
but those who can best manage change.
Rockers are masters of change,
flexibility, and adaptability. Madonna, one of the only women in popular music
to have a consistently successful career into her fifties, has done it by
constantly changing and adapting. She didn’t lose her brand of empowered
sexuality, but she changed with the times. In fact, she sometimes changed ahead
of the times. Now making her thirteenth album, she’s getting today’s hottest producers to give her their most exciting tracks.
When U2 transitioned from their
signature sound, epitomized on The Joshua Tree, to the dark
electronic sound of Achtung Baby, they proved that they
were agile. Likewise, Radiohead transitioned away from guitar-based songs
after their hit album OK Computer to a more electronic sound for its
follow-up, Kid A. It wasn’t easy to make the
changes, but it paid off. Achtung Baby was a commercial
smash for U2, selling 18 million copies, while Radiohead’s Kid A topped the Billboard chart, won the
Grammy award for best alternative album, and went platinum.
Any team
should be wary of abandoning its core strength to superficially adopt a trend.
But that wasn’t the case with U2 and Radiohead. What they were doing was
growing together. They were able to interrupt their habits of thought and their
habits of action. They were innovating.
It’s not the
strongest or most intelligent that survives but the one that is most adaptable
to change. Startups need to keep changing if they are going to hold their
customers’ interest, adapt to changing market, and outperform competitors.
Everyone is a Rapper
In both
music and entrepreneurship you need powers of persuasion. You need to get
people excited about what you’re doing so that they can give you money to keep
doing it. You need to rap.
The original meaning of the word rap was
talking. But it was more than that. It was your ability to talk smoothly, to
talk yourself out of trouble, to use talking to get your way. It was a smart
way of talking, a way of talking that impressed other people. Rapping was
selling. That’s
why rappers are such good
entrepreneurs.
When rap
started, there was no institutional support for the genre. So rappers learned
salesmanship. Rap culture was about proving you were better than the rest. It
was about distinguishing yourself and your originality above the crowd.
Startups
need to do that. Just like rappers, they need to convince people that they are
better and bolder than the rest. That they can rise to any challenge and
circumstances. Entrepreneurs can learn from rappers that stepping up to the mic
with confidence can go a long way.
Entrepreneurs can also learn from rockers to
make an emotional connection to their audience through body language and
stories. As I’ve written before, you can
learn techniques that will strengthen the effectiveness of your communication.
But most
importantly, rockers teach entrepreneurs the importance of finding your unique
voice and expressing it. As an artist, you have to differentiate yourself from
others. Doing well in business requires the same thing. To stand out, you need
to put yourself on the line and express yourself with confidence and passion.
Nurture the Team
A startup company I once interviewed faced a situation
where one partner wanted the company to always be small enough to all fit in an
elevator. But the other partner wanted world domination. One wanted to be
Zuckerburg, the other wanted to be Zingerman’s. It collapsed. Another company had a partner who didn’t
feel like he got a fare share of the equity split. So he split, right as they
were about to be approved for a grant on which he was the primary investigator.
The grant fell through.
Partners
are a major source of uncertainty. They are also the most important factor for
your startup’s success. What can we learn from rockers about minimizing partner
risk? Invest in the connection with your partners.
In 1995
Anthony Kiedis, singer of the Red Hot Chili Peppers, was in rehab for heroin
addiction. He was the singer of one of the biggest bands in the world, with a
new album coming out and a tour to embark on. His band mates needed Kiedis to
do his job.
Part of
the rehab center’s recovery process was to invite friends and family for a
group session. Flea, The Chili Peppers’ bassist, showed up. When the group
session began, the therapist asked Flea, “How does it make you feel when
Anthony’s out there using drugs and you have no idea where he is or if he’s
ever going to come back?” Kiedis cringed in his seat. He figured Flea was going
to rant about how mad he is that Kiedis is ruining all of their hard work. And
he would be right.
But Flea
burst into tears. “I’m afraid he’s going to die on me,” he sobbed. “I don’t
want him to die.” Flea cared about Kiedis as more than a means to an end.
Truly
great bands such as The Red Hot Chili Peppers treat each other like family.
That’s where their resilience comes from. Flea wasn’t happy about what Kiedis’s
behavior was doing for the band. But first and foremost he was worried about
him as his friend.
The same
goes for startups. Other people are not just there to get the work done. They
are not disposable parts. If they are, the team will have zero resilience for
when times get tough. Without a strong relational fabric, the team will
collapse at the first bump in the road.
Why does
caring matter so much? Because it brings out the best in others. It facilitates
others by giving them the support they need so that they can contribute at
their highest level. It also creates a safe environment for making mistakes and
experimenting.
Caring comes with playfulness, which
helps with burnout and also opens up the team’s resources and creativity. And
caring increases loyalty. When band members look out for each other, they build
a reservoir of goodwill that they tap into when times get tough.
Rock stars
may not be eager for us to see them as business people. They want us to
see them as loose and intuitive. They sell youth, and they need to
represent. But if we look beyond the myth at the work that goes into their
success, we can learn valuable lessons for how to start and grow all kinds of
successful businesses.
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